Casino Infinity

Our Review Methodology

Australian Legal Status

Casino Infinity is not licensed by an Australian gambling regulator. The review data lists Anjouan as the licence jurisdiction and does not show any Australian state, territory or federal authorisation.

That is the main weakness in this review. Casino Infinity has enough features to earn a 4.2 score, but the lack of Australian licensing prevents a stronger recommendation for Australian residents.

A casino can offer Australian-dollar bonuses, accept familiar payment methods and remain reachable from Australia without holding local approval. Those points should not be confused. PayID access does not create an Australian licence. A not-blocked ACMA status does not create an Australian licence. A foreign licence does not give players the same protection they would expect from an Australian-regulated operator.

For Australian players, this affects the whole risk profile. If a withdrawal is delayed, a bonus win is voided or extra KYC documents are requested, the player may have limited local options. Casino Infinity's support team may help, and the Anjouan licence may offer an offshore complaint route, but that is not the same as dealing with an operator licensed in Australia.

Casino Infinity should therefore be reviewed as an offshore casino with restricted suitability for Australian residents. Its 4.2 score recognises the game range, platform, support, payment access and responsible gambling tools. The legal status remains a major caution point.

Is Casino Infinity Licensed in Australia?

No. Casino Infinity is not licensed in Australia based on the information available for this review.

The casino lists Anjouan as its licence jurisdiction. That gives the operator an offshore licensing claim, but it does not place Casino Infinity under Australian gambling regulation. Australian players should not treat the site as locally approved or locally protected.

Casino Infinity's Australian-facing appeal comes from convenience rather than regulation. The site lists PayID verification, multiple currencies, fast withdrawal claims, AUD bonus amounts and 24/7 support. These features may improve the user experience, but they do not answer the licensing question.

For Australian residents, the safer position is clear: Casino Infinity is an offshore operator. It may offer a broad casino product, but it does not meet the standard needed for a confident Australian recommendation.

Last checked: 14 May 2026.

Who Owns Casino Infinity?

Casino Infinity lists Soft2Bet as its platform provider, but the information available for this review does not confirm the casino's legal owner.

This is an important transparency gap. A platform provider is not always the same as the company that owns the casino, holds the licence, manages player funds or handles formal complaints. Casino Infinity may run on Soft2Bet technology, but players still need to know which legal entity operates the site.

For Australian players, ownership transparency matters because Casino Infinity is not licensed in Australia. If a withdrawal is delayed or an account is closed, the player needs to know who is responsible for the decision. A clear ownership structure should show the operating company, registered address, licence number and regulator details.

Casino Infinity can improve this part of the review by making its ownership details easier to confirm. Until then, we treat the casino as an offshore operator with a known platform provider but incomplete ownership transparency.

Licence Jurisdiction

Casino Infinity lists Anjouan as its licence jurisdiction. This places the casino in the offshore category for Australian players.

Anjouan is not an Australian regulator, and an Anjouan licence does not give Casino Infinity local approval to serve Australian residents. It may show that the casino has registered under an offshore licensing framework, but it does not provide the same level of protection as an Australian licence.

The Anjouan licence may give players a place to raise a complaint outside the casino, but that route may be slower and less practical for Australian residents. It may also be harder to resolve disputes over withdrawals, bonus terms, account closures or KYC checks.

Casino Infinity should therefore be treated as an offshore casino with limited Australian protection. The licence claim is better than no licence information, but it does not remove the main risk for local players.

Does This Licence Protect Australian Players?

The Anjouan licence offers limited protection for Australian players. It does not make Casino Infinity licensed in Australia, and it does not give players access to an Australian gambling regulator.

This matters most when money is at risk. A player may not think much about licensing while browsing slots, claiming free spins or using the sportsbook. The issue becomes more serious if the casino delays a withdrawal, requests extra documents, voids bonus winnings or closes an account.

Casino Infinity's review data shows several points that increase this risk. The casino is not licensed in Australia. The legal owner is not confirmed in the supplied information. Withdrawal proof is still pending. The site lists responsible gambling tools and support access, but those features do not replace local regulatory protection.

For that reason, Australian residents should not treat the Anjouan licence as equal to Australian authorisation. It gives the casino an offshore licensing claim, not a local approval status.

Casino Infinity's 4.2 rating reflects this balance. The site has enough product depth to score above average, but the licence protection is limited for Australian players. A stronger score would need clearer ownership information, verified withdrawal proof and a licensing position that gives Australian users more confidence.

Our view is that Casino Infinity's Anjouan licence adds some structure, but it does not solve the key issue. Australian residents remain exposed to higher complaint and withdrawal risk than they would face with a locally licensed operator.

Payment Methods

Casino Infinity lists PayID as verified in the review data. This is one of the more useful features for Australian players because PayID is familiar, fast and widely used for bank transfers in Australia.

The PayID claim improves the casino's convenience score, but it should not be confused with local approval. A casino can support PayID and still operate outside the Australian licensing system. Casino Infinity remains an offshore operator with an Anjouan licence, and the PayID listing does not change that.

The weaker point is withdrawal proof. The review data marks withdrawal proof as pending, which means we have not yet confirmed a completed payout for this review. That matters more than the deposit method. Depositing through PayID may be fast, but the real test is whether the casino pays withdrawals on time, applies KYC checks fairly and makes its limits clear before players commit funds.

Casino Infinity also requires standard KYC documents, including photo ID and proof of address. These requests are common at online casinos, but players should know when the casino asks for them. Early verification is easier to manage. Verification after a large win can create frustration, especially at an offshore casino with limited local complaint options.

Australian residents should treat the banking setup as convenient for deposits but not yet fully proven for cashouts. The PayID listing supports the 4.2 score, but it does not remove the higher withdrawal risk attached to offshore casinos.

Withdrawals

Casino Infinity advertises fast withdrawals, but withdrawal proof is still marked as pending in the review data. This is one of the main reasons the casino stays at 4.2/5 instead of moving into a higher rating range.

The payment section looks convenient at first. Casino Infinity lists multiple currencies, PayID verification and fast withdrawal claims. These are useful features, especially for Australian players who want a simple deposit process. The problem is that deposits and withdrawals are not the same test.

A casino proves its banking quality when players can withdraw without unclear delays, sudden rule changes or repeated document requests. For Casino Infinity, that proof is not confirmed yet.

The listed KYC requirements are standard: photo ID and proof of address. Most casinos request these documents at some stage. The risk comes from timing. If Casino Infinity lets players verify their accounts before depositing or before claiming a bonus, the process is easier to manage. If the casino waits until a player requests a withdrawal, KYC can become a source of delay.

Before depositing, Australian players should check:

Bonus play adds another layer of risk. Casino Infinity offers a welcome bonus, live casino cashback and a sports welcome bonus. If a player uses one of these offers, the casino may review wagering, bet size, game restrictions and account activity before approving a withdrawal. A missed rule can lead to delayed payment or cancelled bonus winnings.

This does not mean Casino Infinity has failed its withdrawal process. It means the process has not been proven in the review data. That distinction matters for a 4.2-rated casino. The site has enough payment features to score above average, but it does not yet have enough payout evidence for a stronger banking verdict.

Australian residents should be especially careful because Casino Infinity is not licensed in Australia. If a withdrawal stalls, local escalation options may be limited. Support may resolve the issue, and the Anjouan licence may provide an offshore complaint route, but those options do not offer the same comfort as an Australian-licensed operator.

For now, Casino Infinity's withdrawal risk should be treated as moderate to high for Australian players. The casino claims fast withdrawals and lists verified PayID support, but pending withdrawal proof, unknown limits and offshore licensing prevent a low-risk rating.

Bonuses

Casino Infinity has a broad bonus range, but the bonus terms need careful review before Australian players claim any offer. The casino promotes a welcome bonus, live casino cashback and a sports welcome bonus, with extra reloads, free spins and cashback offers mentioned in the review data.

The main welcome bonus is listed as 100% up to AUD 500 + 200 free spins with the code INFI100. The offer has a minimum deposit of AUD 20, and wagering requirements apply. This is a standard structure for offshore casinos, but the review data does not confirm the exact wagering multiplier, maximum bet while wagering, maximum cashout or restricted game list.

Those missing details matter. A bonus can look generous on the front page and become much less attractive once the player checks the full terms. If the wagering requirement is high, a player may need to bet a large amount before any winnings become withdrawable. If the maximum bet rule is strict, one oversized spin or table bet can put the bonus balance at risk. If a max cashout applies, the casino may limit how much a player can withdraw from bonus winnings even after wagering is complete.

Casino Infinity also lists a 10% live casino cashback up to AUD 200 with the code LIVE10. This offer looks simpler because the review data says it has no wagering requirements and is credited every Monday. Even so, players should check the full terms before relying on it. Cashback offers can include excluded games, minimum loss amounts, account-status rules or withdrawal limits.

The sports welcome bonus is listed as 100% up to AUD 100 with the code SPORT100. It has a minimum deposit of AUD 10, minimum odds of 1.50 and a 1x wagering requirement. These terms look clearer than the main casino welcome bonus, but players should still check whether certain bet types, markets, voided bets or early cashout features affect wagering.

Casino Infinity's bonus variety supports the 4.2/5 rating. The site offers more than a basic welcome deal, and players can choose between casino, live casino and sports promotions. That range adds value for players who already understand bonus rules and are comfortable reading terms before depositing.

Complaint Options

Casino Infinity lists 24/7 support, which is a useful feature for everyday account issues. Players should be able to contact support about deposits, bonus codes, KYC uploads, login problems and payment updates at any time.

For Australian residents, support access should not be mistaken for strong complaint protection. Casino Infinity is not licensed in Australia, and the review data does not confirm an Australian ADR provider or a local regulator that can handle player disputes.

This limits the practical options if something goes wrong. If a withdrawal is delayed, bonus winnings are voided or an account is restricted, the first step is to contact Casino Infinity support and ask for a written explanation. Players should keep copies of chat logs, emails, payment receipts, bonus terms, KYC upload confirmations and withdrawal requests.

If support does not resolve the issue, the next step is to ask for a formal complaint review. The player should request a final decision from the casino's complaints or compliance team. This matters because live chat may only repeat account notes, while a formal review may look at the full case.

Payment providers may help only in narrow cases, such as duplicate payments, failed transfers or incorrect transaction handling. They are less likely to resolve gambling losses, bonus disputes or account-closure decisions.

Responsible Gambling Tools

Casino Infinity lists several responsible gambling tools in the review data, including deposit limits, loss limits, session limits, self-exclusion and reality checks. This is a positive part of the review and helps support the casino's 4.2/5 score.

Casino Infinity deserves credit for listing the main responsible gambling tools expected from a modern casino. The controls are broader than a basic offshore setup, and they add value to the review. At the same time, the lack of Australian licensing limits how much confidence we can place in enforcement.

Final Verdict

Casino Infinity is a capable offshore casino, but it is not a recommended option for Australian residents.

The casino has several strengths. It lists more than 7,500 games, 134+ providers, sportsbook access, jackpots, PayID verification, 24/7 support and a broad bonus range. The site also includes responsible gambling tools such as deposit limits, loss limits, session limits, self-exclusion and reality checks. These features support the 4.2/5 rating.

The main weaknesses are more serious for Australian players. Casino Infinity is not licensed in Australia. The review data lists Anjouan as the licence jurisdiction, and the legal owner is not confirmed in the supplied information. Withdrawal proof is still pending, and the full bonus terms need closer checking before players can judge wagering risk, maximum bet rules, maximum cashout limits and restricted games.